Whether windows and mirrors on the property have suffered damage, it’s time to address wear-and-tear, or you’re doing renovations and want higher-efficiency glass, we have the solution for you.
An install is likely the best option if you’ve noticed:
- Broken glass. If your store or property has suffered vandalism, a break-in, weather damage, accidental damage, or fire damage, broken glass poses a security and safety risk. Need an emergency board up?
- Failed sealed units. Look for moisture appearing between two panes of glass that are sealed together (not on the interior or exterior surface, which can be wiped away).
- Damaged or weathered window film
- Scratched glass
Besides typical glass and mirror installs, we also offer:
- Mirror wall installation in gyms
- Bullet resistant glass
- High efficiency glass installs, including glass with Low Emissivity coatings, reflective coatings, and argon-filled glass
Our capabilities include:
- Installations requiring a scaffold, swing stage, aerial work platform, or a mini crane with a vacuum glass lifter
- Installing visions/spandrels, mirror walls, railing glass, canopy glass, sliding barn doors, bullet resistant glass, and window film application before or after the glass install
- Installing RockGlass for buildings where vandalism is a problem, fire-rated glass, and safety or security glass when called for by the building code
Have questions before reaching out?
We’ve gathered the most common questions we get about windows and doors, and answered them. Have a look to see if yours is there.
What do you do during an emergency service visit if I have broken glass?
It depends on the type of glass involved.
Single pane glass | We’ll cut and install a replacement on the same day.
Sealed unit with one broken pane | Since sealed units need to be ordered, we’ll make the area safe by removing the broken glass and taping the sharp edges, or covering the opening with Coroplast to hold it intact until the replacement unit arrives.
Sealed unit with multiple broken panes | We’ll board up the opening using OSB to secure the area until the replacement is ready.
I live in a condo. Who is responsible for paying for a window or door repair?
It depends on whether the window or door is considered part of your unit or part of the building’s common property, and this varies between condo corporations.
As a general rule:
- If the damage affects the exterior or a structural part of the building, the condo corporation is typically responsible.
- If it’s within your unit, it’s usually your responsibility as the owner.
- That said, every condo corporation operates under its own bylaws, and the line between owner and corporation responsibility isn’t always the same. For a clear answer, your best starting point is your property manager or your condo’s bylaws.
Does my entire window need to be replaced if the glass is broken or failed?
In most cases, no. If your frame is still in good condition, we can replace just the glass or sealed unit without touching the frame. This is typically more cost-effective than a full window replacement and will restore both the performance and appearance of your window.
Why does tempered glass sometimes break on its own?
Tempered glass can occasionally break without impact due to tiny imperfections formed during manufacturing, such as nickel sulfide inclusions. These particles can expand over time and cause the glass to shatter. Other causes may include edge damage, thermal stress from temperature differences, or pressure from the frame or building movement. When tempered glass breaks, it shatters into small pieces for safety. To reduce the chance of tempered glass spontaneously breaking, adding a heat soaking step to the tempering process reduces the imperfections in the tempered glass. If you’re concerned about spontaneous tempered glass breakage (for example, highrise balcony glass railing), ask us about heat soaked tempered glass.
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